Terms & Conditions - Rowling End

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Confirmation of Booking

We will confirm your booking with you by e-mail (or letter if preferred).

Deposits
The letter of confirmation will provide details of the deposit which is required to secure your booking. We ask that deposits are paid within seven days from the issue date of our letter of confirmation. Please note that your booking is not considered firm until the deposit payment has been received. Payments should be made using either cheque or credit/debit card. An on-line card facility is not currently available. Cheques for the deposit should be made payable to "Rowling End".

Payment
Payment for all self-catering accommodation is required at least six weeks prior to your arrival date.

Cancellation
In the event of cancellation more than four weeks before the start of your stay, your deposit will not be refunded unless the accommodation is re-let for the same period. Should cancellation take place less than four weeks before the start of the holiday the rental is payable in full. It is recommended that you consider taking out suitable holiday insurance. Should, for reasons beyond our control, the property be rendered unsuitable for letting on the dates booked, all money paid will be returned in full without further claim.

Dogs
Well-behaved dogs are permitted at Rowling End by prior arrangement.